Your Medical Consultation – digital & personal
Our experienced general practitioners are here for you, via video or audio call
Is an online consultation the right choice for you?
Our doctors can support you with a wide range of health concerns – easily via video- or audio call, for example:
Colds, flu or gastrointestinal issues
Skin problems or allergies
Urinary tract infections
Headaches or sleep problems
Questions about existing diagnoses, prescriptions, or medication
You can also use the service while travelling within the EU, and have a digital prescription issued if needed.
Important: In emergencies, please contact the emergency number 144 directly
Medical advice – without the waiting room.
Whether you're experiencing sudden symptoms, cold-like issues, or have questions about an existing diagnosis: With Mavie Telemed, you get quick and easy access to medical support. Our experienced GPs are available via video or audio call and can issue prescriptions if needed.
Advantages of online doctors at a glance:
Short waiting times and flexible appointment scheduling
Qualified doctors working in Austria
Secure communication and data protection to the highest standards
Prescriptions directly available online
Convenient to use – from home or on the go
Costs & reimbursement
At Mavie Telemed, you will be looked after by experienced private doctors. Consultations are billed privately, meaning you will receive an invoice after your appointment. If you have private health insurance, you can usually submit the invoice to your insurance company. The reimbursement depends on your individual insurance plan.
As a patient with statutory health insurance, you are responsible for the costs yourself. Reimbursement by statutory health insurance is currently not possible. Prescriptions or other documents issued as part of your treatment are also issued on an elective basis - associated costs (e.g. medication) must be paid independently.
How it works
Book your appointment online
Choose your preferred time slot directly in our Mavie Telemed portal – quick and easy.
Consultation via video or phone call
Your consultation takes place through a secure video or audio connection – discreet, remote, and convenient from anywhere.
Receive prescription and recommendation
If needed, your prescription or medical recommendation will be provided digitally in the Mavie Telemed portal. You can view, download, and securely store your documents there.
FAQ
Do you have any further questions?
Feel free to contact us at telemed@mavie.care.