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Feel free to contact us at telemed@mavie.care.

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Skip the waiting room? Absolutely.

Whether sudden symptoms, a cold, or questions about an existing diagnosis — with Mavie Telemed, you receive fast and uncomplicated medical support. Our experienced general practitioners are available via video or audio call and can issue prescriptions if needed.

Costs & Reimbursement

At Mavie Telemed, you are cared for by experienced private physicians. The online consultation is billed privately — you will receive an invoice after your appointment.

Privately insured?
You can submit the invoice to your private insurance as usual. Reimbursement depends on your individual plan.

Statutorily insured?
If you are insured under the statutory health system, you cover the costs yourself. Reimbursement by the statutory health insurance is currently not possible.

Prescriptions or other documents issued during your treatment are also provided on a private-practice basis. Any associated costs (e.g., medications) must therefore be paid by you.

The advantages of telemedicine at a glance:

  • Fast appointments without waiting rooms – book online

  • General practitioners with medical practice in Austria

  • Secure communication and data protection at the highest standards

  • Receive prescriptions directly online

  • Flexible – accessible from home or on the go

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Your medical consultation – digital & personal

Our experienced general practitioners are here for you, via video or audio call

Book your appointment
Eine Frau sitzt mit einem Baby im Arm an einem Tisch und führt eine Videosprechstunde mit einem Arzt auf einem Tablet.
Frau mit lockigem Haar und Brille sitzt entspannt auf einem Sofa und liest auf einem Tablet. Die Atmosphäre ist ruhig und gemütlich, typisch für einen entspannten Moment zu Hause.

This is how it works

1

Choose your preferred appointment directly through our Mavie Telemed portal—quickly and easily.

2

Your medical consultation takes place via a secure connection—discreet, location-independent, and easily accessible from home or on the go.

3

If necessary, you will receive a prescription or medical recommendation digitally in the Mavie Telemed portal. There, you can securely view, download, and save your documents.

FAQ

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Online consultations for common health concerns

Our experienced general practitioners provide guidance for common health concerns—easily via video or audio call. An online consultation is particularly suitable for:• Colds, flu, or gastrointestinal issue

  • Skin rashes, itching, acne, or allergies

  • Urinary tract infections and bladder infections

  • Headaches or sleep disturbances

  • Questions about existing findings, prescriptions, or medications

You can also use the consultation while traveling within the EU and receive a digital prescription if needed.Important: In emergencies, please contact emergency services at 144.

Our solutions

How we’re here to support you
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For nearly 35 years, the Mavie Med Group has been operating healthcare facilities in Austria, standing for a high-performance offering focused on excellent medical care, service quality, and optimized processes.

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Mavie Telemed Nutrition
Digital doctor's appointment
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Mavie Telemed is a leading provider of telemedicine on the European market and offers people quick and easy access to online medical consultations.

Mavie Telemed Nutrition
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Mavie Telemed
Digital doctor's appointment
Prevention

Mavie Telemed is a leading provider of telemedicine on the European market and offers people quick and easy access to online medical consultations.

Mavie Telemed
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