

Your medical support - simple & digital
Our doctors are there for you, via video and audio call

When does an online consultation make sense?
Our doctors will support you with diverse health concerns, for example with:
Colds, flu or gastrointestinal complaints
Skin problems or allergies
Urinary tract infections
Headaches or sleep problems
Questions about existing diagnoses or medication
Important: In emergencies, please contact the emergency number 144 directly
Medical advice – without the waiting room.
Whether you have sudden complaints, cold symptoms or questions about existing diagnoses: with Mavie Telemed, you can get medical support quickly, from the comfort of your own home or on the go. Our experienced doctors will advise you via video and audio call and issue prescriptions if necessary.


Your advantages at a glance
Short waiting times & flexible appointments
Competent doctors working in Austria
Secure communication and data protection to the highest standards
Receive digital prescriptions directly
Convenient to use from anywhere
Costs & reimbursement
At Mavie Telemed, you will be looked after by experienced elective doctors. The consultation is billed privately, which means you will receive a fee note after your appointment.
If you have private health insurance, you can submit the invoice to your insurance company for reimbursement as usual, depending on your individual tariff.
As a patient with statutory health insurance, you are responsible for the costs yourself. Reimbursement by statutory health insurance is currently not possible. Prescriptions or other documents issued as part of your treatment are also issued on an elective basis - associated costs (e.g. medication) must also be borne independently.
How it works
Video call or consultation via audio call with a doctor
Your medical consultation takes place via secure video and audio connection, completely uncomplicated, discreet and independent of location.
Receive prescription and recommendation
If necessary, you can obtain a prescription or a doctor's recommendation digitally via the Mavie Telemed portal. You can view, download and securely save your documents there.
FAQ
Do you have any further questions?
Feel free to reach out to us at telemed@mavie.care